Gift subscription was automatically canceled without user action, reverting account to Free plan despite having a valid paid invoice.
Gift subscription was automatically canceled without user action, reverting account to Free plan despite having a valid paid invoice.
Problem statement normalized from the linked evidence
CANDIDATE VIEW · NOT A PUBLISHED OPPORTUNITY
01
Qualification checklist
Gate decision: Aug 15, 2026
×
At least 3 independent users2 / 3
NOT MET
✓
At least 2 independent discussions2 / 2
MET
×
At least 1 supporting signalInsufficient data
NOT MET
02
Observed signals
Users2
Discussions2
Mentions2
Active days2
Source coverageGitHub
TrendUNKNOWN
First seenApr 10, 2026
Last seenApr 15, 2026
Why the gate is holding
Fewer than 3 independent users
No supporting growth, persistence, intent, workaround, alternative, blocked-workflow, or cross-source signal
Competition research, commercial scoring, and Build Gap analysis do not run until this gate passes.
03
Source evidence
2 evidence records
github · HIGH · Apr 15, 2026
[BUG] Max 20x gift subscription auto-canceled after 3 days — account reverted to Free plan
### Preflight Checklist - [x] I have searched [existing issues](https://github.com/anthropics/claude-code/issues?q=is%3Aissue%20state%3Aopen%20label%3Abug) and this hasn't been reported yet - [x] This is a single bug report (please file separate reports for different bugs) - [x] I am using the latest version of Claude Code ### What's Wrong? I redeemed a Claude Max 20x gift subscription on April 10, 2026 (1 month). It should be active until May 10, 2026. On April 13, the subscription disappeared completely with no a…
[BUG] Claude Max 5x gift subscription automatically canceled — account reverted to Free plan
### Preflight Checklist - [x] I have searched [existing issues](https://github.com/anthropics/claude-code/issues?q=is%3Aissue%20state%3Aopen%20label%3Abug) and this hasn't been reported yet - [x] This is a single bug report (please file separate reports for different bugs) - [x] I am using the latest version of Claude Code ### What's Wrong? My Claude Max 5x gift subscription was automatically canceled without any action on my part. Account now shows Free plan despite having a valid paid invoice (#KK5AF2KX-0009, Apr…