User cannot access Claude Code despite having an active subscription, blocking their workflow.
User cannot access Claude Code despite having an active subscription, blocking their workflow.
Problem statement normalized from the linked evidence
CANDIDATE VIEW · NOT A PUBLISHED OPPORTUNITY
01
Qualification checklist
Gate decision: Aug 15, 2026
×
At least 3 independent users2 / 3
NOT MET
✓
At least 2 independent discussions2 / 2
MET
✓
At least 1 supporting signal1 Workarounds · 2 Blocked workflows · Persistence
MET
02
Observed signals
Users2
Discussions2
Mentions2
Active days2
Source coverageGitHub
TrendUNKNOWN
First seenMar 04, 2026
Last seenApr 09, 2026
Why the gate is holding
Fewer than 3 independent users
Competition research, commercial scoring, and Build Gap analysis do not run until this gate passes.
03
Source evidence
2 evidence records
github · CRITICAL · Apr 09, 2026
[BUG] Your account does not have access to Claude Code. Please run /login.
### Preflight Checklist - [x] I have searched [existing issues](https://github.com/anthropics/claude-code/issues?q=is%3Aissue%20state%3Aopen%20label%3Abug) and this hasn't been reported yet - [x] This is a single bug report (please file separate reports for different bugs) - [x] I am using the latest version of Claude Code ### What's Wrong? Claude Code allows login successfully but immediately shows "Your account does not have access to Claude Code. Please run /login." the moment any message is typed (e.g. "hello")…
[BUG] "Your account does not have access to Claude Code. Please run /login."
### Preflight Checklist - [x] I have searched [existing issues](https://github.com/anthropics/claude-code/issues?q=is%3Aissue%20state%3Aopen%20label%3Abug) and this hasn't been reported yet - [x] This is a single bug report (please file separate reports for different bugs) - [x] I am using the latest version of Claude Code ### What's Wrong? I have an active Max subscription. This is unacceptable. I have run `/login` many times and selected the account that has the Max subscription. It still says the same thing: "Yo…